FAQ

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Q: DO I HAVE TO BE PRESENT DURING THE CLEANING?

No, absolutely not! The decision to stick around or head out and take advantage of your free time is completely up to you. Just leave us a key and we promise to get your house cleaned safely and thoroughly!

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Q: HOW LONG WILL IT TAKE TO CLEAN MY HOUSE

This will depend on the condition and size of your home. We like to be thorough while also working within a reasonable time frame. Typically, we spend 1 hour and a half per 1 bedroom apartment/home for a standard cleaning.

Ex. a house with 3 bedrooms should take approximately 4.5 hours to be cleaned from top to bottom.

 

Q: HOW DO I BOOK A HOUSE CLEANING SERVICE

You can call our friendly staff at (717) 343-9145, or simply fill out the online booking form on our website! 

 

Q: CAN I CANCEL ANYTIME?

Yes! All our services are ‘contract-free’; we require that you provide a notice as soon as possible. If you cancel less than 24 hours of the service, a $25 cancellation fee for house cleaning and 50% cancellation fee of the total for carpet cleaning will be charged.  Failure to pay within 15 days will result in a 1% charge each week until paid in full.

 

Q: WHAT HAPPENS IF I'M NOT HAPPY WITH THE SERVICE?

Just let us know within 48 hours so that we can come back and change that! Our goal is to provide satisfactory service on every occasion; therefore, we are more than happy to put in the extra work and resolve customer complaints as soon as possible.