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Residential Carpet Cleaning Procedures, Methods, and Packages

Quotes:

I do not give quotes over the phone or by email. All quotes are free and take up about thirty minutes of time. It is important for me to see the area that I am going to clean beforehand. Here is a brief list of reasons why:

  1. I need to know what the square footage of the carpet it. I charge by the square foot, and

    1. I need to know how much cleaning product to make up.

    2. I only charge for the cleanable square footage. If you measure, you might not take that into consideration.

  2. I need to identify what type of carpet you have. Carpet cleaning relies heavily on chemistry. If the wrong chemical is used on your carpet, it can void your carpet’s warranty and damage the fibers.

  3. I need to see if the carpet has spots, stains, or heavily soiled traffic lanes.

  4. It is easier for me to have a game plan in the environment that I will be cleaning.

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Methods:

 

I clean carpets two different ways Hot Water Extraction and Very Low Moister.

 

Hot Water Extraction (HWE):

This method is the most popular method for cleaning carpet. This method has eight steps to it:

  1. Pre- inspection and assessment. This step is done during the quote. This is when I will identify the fibers and look for spots and stains.

  2. Vacuuming. This is the most important step in carpet cleaning. If the carpet is not vacuumed, the chemical will not effectively clean the fibers. Also, dirt and water make mud, and I don’t think you want that on your carpet.

  3. Pre-treatment of spots and stains. Spots and stains often need to be treated with a different chemical than the rest of the carpet. I.E. Red wine is not removed from carpet the same way that pet urine is.

  4. Alkaline pre-spray. Depending on the carpet type, this chemical can be a pH of anywhere from 7-13.

  5. Agitation of the pre-spray. This is to work the chemical into the carpet fibers and loosen any soil and debris.

  6. Hot water extraction. This is done with an acid rinse that has a pH around 4.

  7. Post extraction treatment. This is either (or both) odor treatment or carpet protectant. Odor treatments are typically an enzyme that will die if they are mixed with something too acidic or alkaline. Carpet protectant is the second to last step because this needs to dry on the carpet fibers. It would be useless to apply a carpet protectant earlier in the process.

  8. Drying the carpet. Drying the carpet is key to keeping stains from wicking back. The faster the carpet dries, the better. I recommend to every customer to have fans running and the thermostat adjusted accordingly. I do bring floor fans and go over the floor with a bonnet to help dry the carpet post cleaning.

 

Very Low Moisture (VLM):

This method of carpet cleaning is very different from hot water extraction. Here is how VLM is done (the first three steps are the same as HWE:

  1. Pre-inspection and assessment.

  2. Vacuuming.

  3. Pretreatment of spots and stains.

  4. A neutral pH (6-8) cleaner is sprayed on the carpet.

  5. Agitation of the pre-spray.

  6. I then go over the carpet with an orbiter machine with a pad that absorbs the dirt and moisture in the carpet.

  7. Post cleaning treatment. This is also the same as the seventh step in HWE.

  8. Drying the carpet. This is different than HWE in that it is much faster. Typically carpets that I clean with this method are dry within an hour.

 

Packages:

Silver Package

Either Hot Water Extraction or Very Low Moister Carpet Cleaning

Carpet Protectant

A free redo if you are not satisfied.

This package is ideal for customers that are moving out of a house or apartment and don’t have pets or children.

 

 

Gold Package:

Either Hot Water Extraction or Very Low Moister Carpet Cleaning

Carpet Protectant

Carpet Deodorizer

A free redo if you are not satisfied.

This method is ideal for pet owners or families with small children.

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Platinum Package:

Either Hot Water Extraction or Very Low Moisture Carpet Cleaning.

Carpet Protectant

Carpet Deodorizer

Free Spotter

6 Month traffic lane touch up.

Redo if not satisfied.

This package is ideal for homeowners that have a combination of children, pets, and areas that have high foot traffic. The traffic lane touch up is included in the price.

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Carpet Cleaning

If your carpets look clean, you might wonder if they need professional cleaning. But even seemingly clean carpets can harbor pounds of dirt and allergens. Shoes track in 80% of household dirt, while dust mites and their droppings accumulate. In fact, carpets can be dirtier than city streets. Regular vacuuming isn't enough; deep cleaning every 6 to 18 months is recommended by manufacturers and the EPA. This frequency depends on usage, carpet type, and health considerations. Professional cleaning not only maintains cleanliness but also extends carpet life and upholds warranties. For low moisture method and other carpet cleaning needs in Harrisburg and nearby, schedule with Brobst Cleaning Services online or by phone.

Where We Travel

We service a 25-mile radius of our office location.  Customers living beyond 25 miles and up to 75 miles from our office location will have a 15% upcharge applied to the final bill.

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