Privacy Policy

Brobst Cleaning Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information we collect from customers, visitors, and users of our website and services.

Information We Collect

We may collect the following types of personal information:

1. Contact Information: We may collect your name, postal address, email address, and phone number when you contact us or use our services.

2. Payment Information: When you make payments for our services, we may collect payment card information, billing address, and other relevant financial information necessary to complete the transaction.

3. Service Information: We may collect information about your carpet cleaning service requests, including the type of service, appointment details, and any specific instructions you provide.

4. Website Usage Information: We collect information about your use of our website, including your IP address, browser type, device information, and pages you visit.

How We Use Your Information

We use the collected information for the following purposes:

1. Service Delivery: To provide you with the carpet cleaning services you request, schedule appointments, and communicate with you about your service.

2. Payment Processing: To process payments and invoices for our services.

3. Customer Support: To respond to your inquiries, requests, and concerns.

4. Marketing: To send you promotional offers, newsletters, and updates about our services, but only with your explicit consent. You can opt-out of marketing communications at any time.

5. Website Improvement: To enhance the functionality and user experience of our website.

Disclosure of Your Information

We may share your personal information with third parties only in the following circumstances:

1. Service Providers: We may disclose your information to third-party service providers who assist us in delivering our services, such as payment processors and scheduling platforms.

2. Legal Compliance: We may disclose your information when required by law or in response to a legal request.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Choices

You have the following rights regarding your personal information:

1. Access: You can request access to the personal information we hold about you.

2. Correction: You can request corrections to inaccurate or incomplete personal information.

3. Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

4. Withdraw Consent: You can withdraw your consent for marketing communications at any time.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at brobstcleaningsvcs@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for any updates.

This Privacy Policy was last updated on 9/15/2023.